Job Description

Talent Acquisition Manager

Department: Human Resources
Location: SweetTree Home Care Services – Coleridge House, 1 Coleridge Gardens, London NW6 3QH
Contract: 1 year contract. 37.5 per week, 5 days per week 9am-5pm (option for up to 2 days a week WFH after probation)
Salary: £35,000 – £40,000 per annum DOA

The Role: 

As a Talent Acquisition Manager you will play a pivotal role in leading our recruitment efforts and ensuring the success of our care team. You will oversee a team of Talent Acquisition Coordinators, while personally spearheading our recruitment strategy to ensure the attainment of key performance indicators (KPIs) and fostering strong partnerships internally and externally. Your expertise will also be crucial in ensuring compliance with CQC regulations and employment law, ultimately supporting our mission to provide high-quality and safe care to our clients.

Principal Duties: 

• Develop and deliver a comprehensive recruitment and workforce planning strategy aligned to business growth and service demand
• Forecast recruitment needs based on attrition trends, service expansion, and operational requirements
• Ensure recruitment activity supports continuity of care and long-term workforce sustainability
• Manage end-to-end recruitment for care and back-office roles, ensuring vacancies are filled efficiently and compliantly
• Take responsibility for internal hiring, ensuring that the company’s culture and values are maintained and that internal talent is nurtured and developed
• Monitor vacancy levels and candidate pipelines to ensure service needs are met
• Support hiring managers with interview scheduling, decision-making, and candidate communication
• Provide day-to-day guidance and support to Talent Acquisition Coordinators as well a leading, coaching and developing the team, monitoring performance measurements and development plans
• Set clear goals and objectives, ensuring you provide assistance with setting priorities, managing workloads, and maintaining recruitment standards to ensure they are well equipped to meet and exceed recruitment targets
• Maintain a deep understanding of CQC regulations, DBS, RTW and employment law, ensuring the recruitment process adheres to all relevant guidelines and standards
• Maintain and update recruitment policies and procedures, ensuring they align with the latest industry standards and regulations, while fostering a culture of compliance and best practice in the recruitment process
• Build effective working relationships with managers across the business, fostering relationships with all departments and stakeholders
• Gain a clear understanding of staffing needs and challenges within services, acting as a point of contact for recruitment-related queries
• Act as a strategic advisor to senior leaders on recruitment risks, trends, and solutions
• Lead recruitment improvement projects to increase efficiency, quality and scalability
• ATS Management: Oversee the company’s Applicant Tracking System (ATS), ensuring its optimal functionality and efficiency in managing the recruitment process
• Regularly audit the recruitment department’s processes and procedures and related documents, identifying opportunities for improvement, implementing necessary changes as well as implementing strategies to reduce time-to-hire wherever possible
• Manager budgets for job boards, advertising, and contracts with ATS and job boards, making informed decisions to maximise the return on investment
• Ensure candidates receive a positive and professional experience throughout the recruitment journey
• Continuously improve job adverts and attraction strategies to stand out in a competitive market
• Attend and organise recruitment days, events and fairs to actively engage with potential candidates and showcase company’s opportunities
• Build and strengthen our market presence across the community, job boards, and social media by fostering strategic partnerships with universities, local organisations, and other key stakeholders to enhance recruitment pipelines
• Produce recruitment metrics and insights reports for directorship team
• Use recruitment data and metrics to track performance, identify trends and overall optimise strategies to maximise returns use data to optimise job sources, time-to-hire, and improve quality of candidates

Person Specification: 

• A minimum of 3 years of experience working within recruitment, resourcing, talent acquisition, or human resources, with a track record of meeting and exceeding recruitment targets
• Demonstrated experience leading, coaching and managing teams
• Strong understanding of safer recruitment practices within health or social care (desirable)
• In-depth knowledge of CQC regulations and employment law, ensuring compliance at all stages of the recruitment process
• Strong leadership, organisational and communication skills – with the ability to inspire and develop a team
• Willingness to learn, develop, and take on increasing responsibility
• Confidence working with managers and internal stakeholders
• High attention to detail and a commitment to maintaining the highest standards in recruitment practices
• Strong analytical and problem-solving skills as well as the capacity to adapt to changing circumstances and challenges

What’s in It for You?

✨ 25 days annual leave + 8 bank holidays
✨ A ‘Me Day’ – an extra day off + £20 to treat yourself
✨ Ongoing support and development, with accredited training
✨ Health & Wellbeing Programme
✨ Discounted shopping & services platforms
✨Cycle to work scheme
✨Health insurance
✨ Free eye care vouchers
✨ Free DBS check
✨ Company Pension Scheme
✨ Longevity Service Awards
✨ Social events (Christmas & Summer parties!)

About us:

At Sweet Tree Home Care Services, a CQC Outstanding Organisation, we are committed to providing exceptional support and care for people in their own homes. We are “all about people” and we work together as one team to achieve the best outcome for our clients.

If you are interested in this position, please click on the “Apply” button, and our Recruitment Team will contact you soon. We look forward to reviewing your application.

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