FAQs
Companionship Care FAQs
Will The Same Caregiver Visit Each Time?
We do our best to provide continuity whenever possible, assigning you to the same caregiver you feel comfortable with. We know that in this way, you build trust, familiarity, and stronger relationships, crucial for companionship. However, if a change is ever needed, we’ll aim to match you with someone else from the same team, so you remain in the care of someone you already know and trust.
Are Your Caregivers Trained And Background-Checked?
Yes, all of our team members are fully trained, DBS-checked and selected not just for their skills but also for their compassion and professionalism.
Is Care Available On Weekends And Holidays?
Absolutely. Our clients’ needs don’t pause, so neither do we. Our services are available seven days a week, including bank holidays, so you’re never without support when you need it most.
What If My Needs Change Over Time?
This is completely normal and expected. We regularly review care plans with our clients to ensure they reflect any changes in needs or preferences.












