Acquired Brain Injury

Specialists in community support and rehabilitation

SweetTree is now the largest provider of community-based services for people with acquired brain injuries and long-term neurological conditions in the United Kingdom.

The Acquired Brain Injury Service at SweetTree is commissioned by more than 50% of London based local authorities, the NHS as well as a range of insurance companies and private case managers. Alongside this continual success the team are now developing service provision for people with more complex care needs.

The dedicated Brain Injury Service credits its success to the professional and highly skilled support workers who are the foundation of SweetTree. We foster a “can do” attitude that supports us in the provision of a personalised service, individualised to the needs of a diverse client group. Our approach to enabling clients to engage fully within the community is supported by regular client and support worker days.

We understand that life after a brain injury or the diagnosis of a long term neurological condition can feel challenging and confusing. Our highly skilled team work towards improving the quality of life of our clients in order to support each individual to reach their full potential. Our fundamental focus is high quality care, supporting wellbeing, growth and development. We make this vision a reality by employing the best people and by adopting a team approach to the provision of our services.

Some of the areas that we can provide support with include:

  • Providing trained support staff – skilled in rehabilitation
  • Implementing independent living trials in the community
  • Relearning executive skills such as budgeting, managing appointments and correspondence
  • Behaviour management such as emotional needs and anger management
  • Activities of personal care and daily living
  • Helping clients to increase their socialisation and build meaningful relationships
  • Enhance a client’s ability to participate in employment and vocational positions

SweetTree works with clients together with their families and friends to support and enable them to reach their full potential.

Prior to joining SweetTree all support workers must have at least 6 months experience working with people with a brain injury or long-term neurological condition. They will then partake in a comprehensive 4 day induction programme solely dedicated to the Brain Injury Service before being introduced to clients. Support workers are encouraged to access an extensive training programme to continue to improve their skills and knowledge. We believe that our service is only as good as the quality of the team employed to support our clients; therefore all support workers receive regular support calls from the office team at the beginning of a new package of care, 3 monthly supervisions as well as annual appraisals.

Ensuring that our service is flexible, personalised and dynamic is very important to us. Each referrer and client/family has a dedicated office team member available to them as well as a 24 hour emergency on-call service. Each client has regularreviews, at least every 3 months which incorporate experience and satisfaction of the service. This enables us to ensure we are meeting the goals and aspirations of our clients and their support team.

The SweetTree Brain Injury Service has extensive expertise in working with local authorities, NHS, case managers and insurance companies, creating personalised packages to meet the unique needs of the individuals we support.

Meeting Your Needs

  • SweetTree supports individuals to live their lives how they want to, make choices about what’s important to them and enable them to prioritise their use of time, energy and skills
  • We empower people to be as independent as possible, by ensuring they have the appropriate equipment, environment, strategies and support
  • By providing input into clients’ own homes and unobtrusive support within their local area, we ensure individuals are able to stay involved in things that they enjoy in the community
  • SweetTree is able to provide support to individuals living in residential or nursing homes or those who are in hospital. This support can be centre based or offer assistance for access to the community or other activities

Supporting Case Managers

  • SweetTree offers Case Managers a dedicated contact person to keep you up to date with your clients’ progress, you can rest assured that you always have the information you want.
  • We tailor our recruitment process to the individual client’s needs, ensuring the best matched relationship and their support worker. Our quality assurance surveys indicated that; ‘97% of our clients consider that their Support Workers suit their personality’
  • We review our support plans and have regular consultations with our independent clinical Neuropsychologist who has extensive expertise in supporting people with life after a brain injury.
  • When requested, SweetTree have the facility to bring together a full team of Physiotherapist / Speech and Language Therapists/ Occupational Therapists and Support Workers to assist Case Managers to maximise their clients’ rehabilitation. We establish a consistent core support team to ensure continuity of services to maximise the client’s rehabilitation.
  • We understand the medico-legal documentation requirements and the need to clearly highlight goals, challenges and risks within a rehabilitation programme.

Celebrating over 15 years of excellence